Terms of Service

Effective Date: August 31, 2025

Welcome to OnlyClouds Smoke Shop. By accessing and using www.onlycloudssmokeshop.com (the “Website”), you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

Age Restriction

OnlyClouds Smoke Shop strictly adheres to local, state, and federal laws regarding the sale of age-restricted products.

  • You must be 21 years of age or older to purchase from our website or in-store.

  • By using this Website, you confirm that you meet the legal age requirement.

  • We reserve the right to request age verification at any time and cancel orders if proper identification is not provided.

Product Use and Legal Compliance

  • All products sold on www.onlycloudssmokeshop.com are intended for legal use only.

  • Customers are responsible for knowing their local laws regarding the possession and use of any product purchased from us.

  • OnlyClouds Smoke Shop is not responsible for any misuse of our products.

  • We do not guarantee that our products are legal in every jurisdiction. It is the customer’s responsibility to check local regulations before purchasing.

Orders, Payments, and Pricing

  • Prices listed on our Website are subject to change at any time without prior notice.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or supply limitations.

  • Payment must be made in full before an order is processed and shipped.

  • OnlyClouds Smoke Shop accepts major credit cards and other payment methods as listed at checkout.

Cloud Loyalty Card

The OnlyClouds “Cloud Loyalty Card” is a promotional rewards program available to in-store customers. Participation in the program constitutes agreement to the following terms:

Eligibility & Usage: Loyalty cards are available for in-store use only and must be presented at the time of purchase to receive a punch. Only one punch may be issued per transaction, per day. Minimum $5.00 per transaction for eligibility for a punch.

Redemption Rules: After all required punches are collected, the cardholder may redeem the card for a free item from a pre-selected list of eligible products. Eligible products are subject to availability and may change without notice. No substitutions or cash value.

Limitations: Loyalty punches cannot be applied retroactively and may not be transferred, sold, or combined with any other promotional offer. Cards that are damaged, lost, or duplicated will not be accepted.

Modifications & Termination: OnlyClouds reserves the right to modify or terminate the Cloud Loyalty Card program at any time without prior notice.

Agreement: By using the Cloud Loyalty Card, you agree to these terms and to the full Terms of Service outlined at onlycloudssmokeshop.com/terms-of-service.

The Cloud Wheel

Participation:

  • The Cloud Wheel is a promotional in-store game. Each spin costs $1.00 (plus applicable taxes).

  • Must be 21+ to participate in-store.

  • Payment can be made via cash or added to a card transaction.

  • Customers may spin as many times as they like during a single visit.

Redemption Rules:

  • If you land on a deal (e.g., “4 Grams for $30.99”), you may choose to redeem the offer immediately. Offers cannot be saved or redeemed at a later date.

  • Regular discounts, promotions, or coupons cannot be combined with Cloud Wheel results.

  • All sales resulting from spins are final.

Mystery Free Item Options:
Mystery prizes rotate weekly and may include: free wraps, lighters, papers, raffle tickets, or small promotional items. See onlyclouds.club/the-cloud-wheel for the current prize pool.

Limitations:

  • Only one mystery item is given per qualifying spin.

  • Mystery prizes have no cash value and cannot be exchanged or returned.

  • Items available in the prize pool are subject to change without notice.

Agreement: By participating in the Cloud Wheel, you agree to these terms and the full Terms of Service outlined herein.

Shipping and Delivery

  • We offer shipping within the United States to locations where our products are legally allowed.

  • Estimated delivery times are not guaranteed and may be affected by carrier delays, holidays, or inclement weather.

  • OnlyClouds Smoke Shop is not responsible for lost, stolen, or delayed shipments once they have been handed over to the carrier.

  • Customers are responsible for providing accurate shipping information. We are not responsible for items lost due to incorrect details.

Returns and Refunds

Our return policy is outlined separately under our Return Policy. By purchasing from us, you acknowledge and agree to those terms.

SMS Marketing & Communications

By opting in to receive SMS text messages from OnlyClouds Smoke Shop, you agree to the following terms:

  • By subscribing, you consent to receive recurring automated marketing messages, promotions, order updates, and alerts to the phone number you provided.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Consent to receive SMS messages is not required as a condition of purchase.

  • To opt out, reply STOP to any message. You may receive a confirmation text.

  • For help, reply HELP or contact us at support@onlycloudssmokeshop.com.

  • Carriers are not liable for delayed or undelivered messages.

  • We do not sell, rent, or share your SMS consent or phone number with third parties for their own marketing purposes.

Limitation of Liability

  • OnlyClouds Smoke Shop is not liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use or misuse of our products.

  • We do not provide warranties, express or implied, for any products sold on our Website. Any warranties are solely provided by the product manufacturer.

  • In no event shall OnlyClouds Smoke Shop’s liability exceed the total amount paid for the specific product purchased.

Privacy Policy

Your privacy is important to us. Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these Terms by reference.

Intellectual Property

  • All content on www.onlycloudssmokeshop.com, including but not limited to text, images, logos, graphics, and product descriptions, is the intellectual property of OnlyClouds Smoke Shop, ONLYCLOUDS ONLINE LLC, Adil Azad MBR, or its licensors.

  • Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

Governing Law and Dispute Resolution

  • These Terms and Conditions are governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.

  • Any disputes shall be resolved exclusively in the state or federal courts located in Bexar County, Texas.

  • Customers agree to waive any right to participate in class-action lawsuits against OnlyClouds Smoke Shop.

Changes to Terms and Conditions

  • OnlyClouds Smoke Shop reserves the right to update or modify these Terms and Conditions at any time.

  • Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms and Conditions, please contact us:

  • Email (Support): support@onlycloudssmokeshop.com

  • Legal Department: legal@onlycloudssmokeshop.com